Nexera Media Group LTD
1317 N San Fernando Blvd #167
City, Country
Website: Website
Email: help@facedesign.me
Phone: +1 (877) 856-9784
Billing Descriptor (card statement): FACEDESIGN
By creating an account, clicking "Subscribe", or accessing FaceDesign on our website, you enter a binding contract with Nexera Media Group LTD ("FaceDesign," "we," "us," "our") and accept these Terms. If you do not agree, do not use the Services.
FaceDesign is a subscription digital service offering premium content/features (e.g., facial analysis, beauty assessments, personalized recommendations).
Optional registration with limited features (e.g., basic analysis, community access, newsletter). No purchase required.
Unlocks premium features/content and tools. See Section 5 for available subscription plans and pricing.
Delivery is digital only (account access post-payment).
You must be 18+ and legally able to contract. Service not available to persons on U.S. sanctions lists or in embargoed countries.
We may use double opt-in for account/email verification; you must confirm via the link we send.
Keep credentials confidential; you're responsible for all activity under your account. Notify us immediately of suspected misuse.
A modern browser and internet connection are required. We generally support the last three major versions of mainstream browsers; older versions may have reduced functionality.
FaceDesign provides general beauty/facial analysis information and is not medical advice. Consult a qualified physician before making decisions based on our analysis and if you experience any concerns. Participation is at your own risk.
We offer the following subscription plans:
Billing Descriptor: Charges will appear on your statement as FACEDESIGN
All prices are in USD. Taxes may apply where applicable.
If a trial/intro price is offered, it converts to the standard plan price unless you cancel before the trial ends. We'll send a reminder when required by law.
May have additional terms; they don't stack unless expressly stated.
We may change pricing with advance notice (typically 30 days). If you don't agree, cancel before the change takes effect.
By completing checkout, you authorize automatic, recurring monthly charges to your chosen payment method until you cancel.
We accept major cards and may offer mobile carrier billing.
You authorize use of card-updater services (e.g., network account updater) so charges may continue if your card details change.
If a payment fails, we may retry, suspend access, or terminate. We may pass through third-party fees from failed/returned transactions where permitted by law.
Receipts are provided electronically.
Cancel via your account dashboard on our website, or contact help@facedesign.me / +1 (877) 856-9784.
Cancellation takes effect at the end of the current billing cycle.
Partial months are non-refundable unless required by law or expressly stated.
Except as required by law or explicitly stated, fees are non-refundable. If you experienced duplicate charge, technical failure, or unauthorized use, contact support promptly; we may resolve at our discretion.
You agree to contact FaceDesign to attempt resolution before initiating a card chargeback.
Unfounded chargebacks may lead to suspension or termination. We may provide evidence to the issuer.
All fees are non-refundable once a billing period begins, except:
Email help@facedesign.me or call +1 (877) 856-9784 within 30 days of the charge. Include:
We aim to respond within 2 business days and resolve within 10 business days (refunds post per bank timelines).
If you opt into carrier billing or messaging, your carrier may bill you; message & data rates may apply.
Recurring subscription and transactional messages (e.g., receipts, verification) may be sent.
Text STOP to [SMS_SHORTCODE] to end messaging; text HELP to [SMS_SHORTCODE] or contact +1 (877) 856-9784 / help@facedesign.me.
By enrolling, you consent to receive texts as described; not a condition of purchase unless clearly stated.
Program follows applicable CTIA Messaging Principles & Best Practices and U.S. TCPA requirements. Carriers are not liable for delayed/undelivered messages.
Be respectful; no hate speech, harassment, illegal content, spam, or misleading claims.
You retain ownership; you grant FaceDesign a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and adapt your content to operate the Services and for promotion of the Services (e.g., testimonials) where you have provided explicit permission.
Post only content you have rights to. You must not upload viruses or attempt unauthorized access.
We may remove content or suspend accounts that violate these Terms or laws.
All service content/software is owned/licensed by FaceDesign.
We grant you a limited, non-exclusive, non-transferable license for personal, non-commercial use during an active subscription. No archiving, scraping, framing, resale, public performance, or derivative works without written consent.
Don't remove proprietary notices or use marks without permission.
Services are provided "as is" and "as available."
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential damages.
Our aggregate liability is limited to the amounts you paid to FaceDesign in the 12 months preceding the claim.
Mandatory consumer protections in your country/state of residence remain unaffected.
California law governs (without conflict rules).
Except where prohibited, disputes are resolved by binding arbitration (AAA Rules). No class actions or jury trials.
You may opt out of arbitration within 30 days of first acceptance by emailing help@facedesign.me with subject "Arbitration Opt-Out" and your account email.
Either party may bring an individual action in small-claims court.
You may rely on mandatory protections of your habitual residence and litigate there.
You may withdraw within 14 days without reason. To exercise: email help@facedesign.me or mail to our postal address above.
For questions about these Terms & Conditions, contact us at:
Nexera Media Group LTD
1317 N San Fernando Blvd #167
City, Country
Phone: +1 (877) 856-9784
Email: help@facedesign.me
